Abstract

The performance of office staff should be evaluated to maximize the performance of companies. The article provides a set of approaches to the definition of indicators of economic and social performance. It provides tools for identifying employee activities and the characteristics of these tools and discussing their application in the study of the performance of the company’s employee management process. Currently, there is a growing need to consider existing methodological approaches and methods for evaluating the performance of employee management in general, based on the introduction of development staff and evaluation, in particular, quantitative indicators. In this paper, the performance as a characteristic of the course of a particular process and expresses its “economic, social, environmental and other extent to which it achieves a function or goal”. As can be seen from this definition, the “performance” type can be created from the “target” content of a particular process.