Abstract

This article mainly focuses on the relationship between employee training and development program efficiency and employees’ performance. The aim of the study employee training and development practices followed in Café Coffee Day at Hyderabad. It gives idea about various training and development programs carried in Café Coffee Day, type of training provided to Coffee Day employees. It also focuses on training needs of a new employee and involvement in such type of training program. The objective of the study is to analyze the implementation of training and development practices Café Coffee Day and its impact on perception of employees which leads to performance improvement. It is observed that Café Coffee Day is following a systematic process in training and development practices create high job satisfaction level within employees. However, investment in training and development is generally regarded as good management practice to maintain appropriate expertise now and in the future.