Abstract

India's software sector contributes significantly to GDP and has a substantial share of the export market. This study ranks the performance of selected Indian software companies according to their technical efficiency. The company’s efficiency is evaluated using the input-oriented DEA technique over an extended period, from 1992 to 2021. Performance trends are generated. Companies that perform best are compared with those that perform poorly or inefficiently. To increase efficiency, firms can follow the business strategies, techniques, ethics, and best practices of efficient companies. The results of the present study could assist in managerial decision-making.

Authors

Sajal Kanti Das, Jamal Hussain
Mizoram University, India

Keywords

Performance Analysis, Software Industry in India, Data Envelopment Analysis, Benchmarking